Falcon Northwest

I'm a casual gamer and I built my own high end PC a couple years ago. It didn't work out as well as I hoped so I just treated myself to a fully pimped out Falcon Talon. I have to be honest that I didn't expect too much... figured it would be fast and a bit quieter. That said, I have been blown away since I got it. Packaging and setup was an absolute dream. The case is a work of art and the machine runs far faster and quieter than I ever imagined. I am thoroughly impressed with this rig and I'm a bit embarrassed to say that I'm looking forward to getting a new one in a few years just because it's such an awesome experience. You guys do a great job - thank you for your excellent service!!

Falcon NW is the best experience when buying quality computers. I bought my first Talon near 10 yrs ago and worked with Ben in sales and Rob in tech. They are both still at the company. Rob has helped with several tech issues related to software updates that caused issues. 24-7 courteous and knowledgeable support. Warren, Ben and Rob helped with this purchase. The machines are elegant, beautifully crafted and amazing quality. Combined with outstanding customer service, this company is the place to go if you need a computer.

The best place you can go to order a PC, period. I’m a big PC enthusiast and have built many PCs on my YouTube channel - but the way Falcon Northwest does it is impressive. (Lots of attention to detail) From custom cases that you can’t find anywhere else - like the Tiki - to the legendary Fragbox. Each component is thoughtfully chosen and tested, with lots of results to back it up. They’re just tightly designed gems - with great support to boot. Ever since I would browse their website over 20 years ago, till now, I’ve had a soft spot in my PC building heart for Falcon. There is a lot that DIY pc builders can learn from Falcon NW - sometimes simplicity in design and execution won out over complex designs. The team over there are so responsive - both sales, and the support team. They won’t give you one word answers, but go into deep detail to help you resolve and learn about whatever is needed. To many more years of great systems! (Also, when Mach V?) ;)

Just got my second pc from Falcon. I had the first for just over 10 years with 2 gpu upgrades and replacing the power supply for more capacity over the years. I will say anyone can learn to build a PC given time and some research, but for those of you like myself that don’t want to spend the time or have the time and want something special, these are it. I have a sleek powerhouse that is well built, professionally cabled and not a lick of bloatware. There customer service from my first unit was amazing over the years and lots of followup to make sure there system was running as intended. The service through my purchasing of the new system has been just as reliable and almost immediate communication to my inquiries during their business hours. I decided to skip most of the custom decals etc to make the case unique as those things don’t really matter to me. If you don’t mind footing the bill for for a prebuilt with a strong name attached, Falcon NW really is the Rolls Royce of Custom Builders. Given another 5 to 10 years i hope to be back for a third.

Falcon Northwest provides excellence with a practiced consistent hand. I have recently ordered my third Falcon Northwest computer. Ever single computer has been expertly assembled, performed exceptionally, has been whisper quiet, and is extremely reliable. As a military member who has frequently moved for duty, the sturdy assembly, molded packaging, and attention to detail, particularly with respect to the water cooling system, has been invaluable. The Talon has traveled over 10,000 miles and is still the stallion workhorse it was the day I bought it 8 years ago. The laptop has traveled just as far and is the only laptop that has not suffered from constant overheating issues while performing incredibly. I can't recommend their computers enough.

I worked with Jake Layman on a graphics card install. He was very professional in his approach. He walked me through all the important steps and helped me install the software after we installed the hardware. Falcon Northwest definitely emphasizes technical support and it really shows with the care and attention they provide each customer. These guys really know their stuff when it comes to computers and are a definite must have for anybody that doesn't want to build a PC themselves. It's always nice to have support a phone call away. Ask yourself the question of how much your time is worth? If it's important to you, then I highly recommend buying a PC from Falcon Northwest.

Falcon NW presales was great at answering questions. The build configuration was priced competitively compared to other top builders, and had was easy to navigate. They build time was promised at 10 days (which was far quicker than a competitor's 4-6 weeks), and they build was actually faster than that. The build quality is stunning with a stylish case and attention to detail.